Cookie Policy
This Cookie Policy explains how we use cookies and similar tracking technologies when you visit and interact with our online gaming platform. We are committed to transparency regarding data collection practices and ensuring compliance with applicable UK regulations, including the General Data Protection Regulation (GDPR) and the Privacy and Electronic Communications Regulations (PECR).
What Are Cookies
Cookies are small text files that are stored on your device when you visit our website. These files contain information that helps us enhance your gaming experience, maintain site functionality, and provide personalised services. Cookies may be temporary (session cookies) that are deleted when you close your browser, or persistent cookies that remain on your device for a specified period.
Types of Cookies We Use
| Cookie Type | Purpose | Duration |
| Essential Cookies | Enable core website functionality, security features, and account management | Session to 12 months |
| Performance Cookies | Collect information about website usage and help improve site performance | 1 month to 2 years |
| Functional Cookies | Remember your preferences and provide enhanced gaming features | 3 months to 1 year |
| Marketing Cookies | Deliver targeted advertising and measure campaign effectiveness | 1 month to 13 months |
Essential Cookies
These cookies are necessary for the website to function properly and cannot be disabled in our systems. They are usually set in response to actions you take, such as logging into your account, making deposits, or adjusting privacy preferences. Essential cookies enable secure transactions, maintain your login session, and ensure compliance with UK gambling regulations regarding player verification and responsible gaming measures.
Performance and Analytics Cookies
We use performance cookies to understand how visitors interact with our gaming platform. These cookies help us identify popular games, analyse user behaviour patterns, and optimise website performance. The information collected is aggregated and anonymous, allowing us to improve our services while maintaining your privacy. Performance cookies assist in detecting technical issues and ensuring smooth gameplay across different devices.
Functional Cookies
Functional cookies enable enhanced features and personalisation options on our platform. They remember your language preferences, game settings, deposit limits, and other customisation choices. These cookies improve your gaming experience by storing information about your favourite games, preferred payment methods, and display preferences, ensuring consistency across your visits to our website.
Marketing and Advertising Cookies
With your consent, we use marketing cookies to deliver relevant promotional content and measure advertising effectiveness. These cookies track your browsing behaviour to show personalised offers, bonuses, and game recommendations. Marketing cookies also help us evaluate the success of our promotional campaigns and ensure that advertising content complies with UK gambling advertising standards and responsible gaming requirements.
Third-Party Cookies
Our website may include third-party services that set their own cookies. These include payment processors, game providers, customer support tools, and analytics services. Third-party cookies are subject to the respective privacy policies of these external providers. We carefully select partners who maintain high data protection standards and comply with applicable UK regulations.
Managing Your Cookie Preferences
- Use our cookie consent banner to accept or reject non-essential cookies when you first visit our website
- Access your cookie preferences through your account settings to modify your choices at any time
- Configure your browser settings to block or delete cookies according to your preferences
- Utilise browser privacy modes or incognito browsing to limit cookie storage
- Install browser extensions or privacy tools that provide additional cookie management options
Browser-Specific Cookie Controls
- Chrome: Navigate to Settings > Privacy and Security > Cookies and other site data
- Firefox: Access Options > Privacy & Security > Cookies and Site Data
- Safari: Go to Preferences > Privacy > Manage Website Data
- Edge: Select Settings > Site permissions > Cookies and site data
- Internet Explorer: Choose Tools > Internet Options > Privacy tab
Impact of Disabling Cookies
Disabling certain cookies may affect your ability to use our gaming platform effectively. Essential cookies are required for account access, secure transactions, and regulatory compliance. Blocking functional cookies may result in loss of personalised settings and preferences. Disabling performance cookies limits our ability to optimise your gaming experience, while rejecting marketing cookies means you may receive less relevant promotional offers.
Updates to This Policy
We regularly review and update this Cookie Policy to reflect changes in technology, legislation, and business practices. Significant updates will be communicated through our website notifications or email announcements. We recommend reviewing this policy periodically to stay informed about our cookie practices and any changes that may affect your gaming experience or privacy rights under UK law.